Questions? We got you.

General

No. The Blingar Race Keeper app is not a GPS tracker. It’s best used in addition to your preferred fitness counter which tracks location, mileage, and time. At no time is your location being tracked by the Blingar app.

The Blingar Race Keeper app requires permission to access your device’s Camera, Photo Gallery, and Microphone to fully function.

• Camera access allows you to view your themed AR celebrations and capture your finish line photos.

• Gallery access allows you to customize your race stories with photos from your device’s photo gallery and store photos in your device’s photo gallery.

• Microphone access allows you to hear audio with your themed AR celebrations and record videos with sound.

Non-media are functions are usable if permissions are denied.

Augmented reality is an experience where digital (computer-generated) objects are superimposed in the real (physical) world. AR is typically experienced through a smartphone using a custom viewing app or special glasses.

Blingar does not currently offer the ability to enter or access race information through the Blingar website, but that option is being explored.

Trial membership plans fully cancel at the end of your trial run. At that time you have the option of upgrading to a paid plan.

Paid membership plans do automatically renew after expiration to the same type of plan for which you are currently registered. Renewal will continue until plan is cancelled.

Memberships can be cancelled at any time at least one day prior to renewal date by managing Subscriptions in your device Settings.

Instructional

To add a race:
• tap the Add (plus sign) icon in the bottom menu bar
• select your race from the choices provided
• fill in your race information
• tap the Save (bookmark) icon

To save a race:
• fill in your race information on the race screen
• tap the Save (bookmark) icon

To edit a saved race:
• tap the Save (bookmark) icon in the bottom menu bar
• select the race that you wish to edit
• tap the Edit (pencil) icon to open the update screen
• edit your race
• tap the Save (bookmark) icon

To locate your saved races:
• tap the Saved (bookmark) icon in the bottom menu bar

To view an augmented reality celebration:
• confirm that you have an internet connection
• confirm that you have allowed permission to access your camera and microphone
• tap the Saved (bookmark) icon in the bottom menu bar
• select your race
• tap the pulsing Blingar icon
• when the white circle appears, position it until it turns green (ideally 5 steps away on a flat surface like the floor or ground)
• tap the green circle to view your AR celebration
• swipe to move or pinch to size your celebration

To save an augmented reality celebration:
• tap the shutter button (to take a still photograph) or hold the shutter button (to record a video) during the AR experience

• select where to Save or Share your celebration from the popup menu

To use “live frames” in your AR celebration, there must be no photo selected for your given race.

If you have already selected a photo, simply tap the Photo icon during your AR celebration to hide your phot0. Tapping the icon again will reveal your race photo.

To delete a saved race:
• tap the Saved (bookmark) icon in the bottom menu bar
• swipe left or right on the race that you wish to delete
• tap the Trash (garbage bin) icon

The Portal is a gateway to access your online information (data and media) for each of your races.

To set up your Portal for a race:
• in your web browser, go to the web page that you wish to add to your Portal
• copy the URL (web address) from that page
• in the Blingar Race Keeper app, tap on the relevant web page icon and paste the copied URL in the available text field
• tap the Save (bookmark) icon

Included in the Portal are icons for the most common race websites:
For data – Strava, Garmin and Athlinks
For media – Reddit, Facebook, Instagram, YouTube and Tik Tok

Also included are custom links which you can assign for proof of time, photo albums and more. 

To earn virtual badges, you need to achieve any of the following:
• set a Personal Record
• finish at least one race a month
• conquer a Blingar Challenge

Be sure to turn your Blingar app notifications on in your device Settings to receive announcements when a Blingar Challenge opportunity is approaching.

Troubleshooting

The appearance of a black screen after tapping the pulsing Blingar (b) icon is the result of the app being denied access to your Camera. Camera access is required to view all themed AR celebrations. Access can be granted by changing your permissions in your device settings.

Lack of audio during theme AR celebrations and recorded video is the result of the app being denied access to your Microphone. Access can be granted by changing your permissions in your device settings.

Not being able to access or save your photos/videos is the result of the app being denied access to your Photo Gallery. Access can be granted by changing your permissions in your device settings.

To receive the correct badges for “pixie dusted” races, be sure to include the brand name for that race organization in the event name. Hint: it starts with “Dis.” Also, include the correct Date and City (Orlando, Anaheim, Paris, etc.). 

About Us

Blingar is co-created by a team of endurance athletes from around the globe with a mission to promote physical and mental fitness through positive reinforcement.

When it comes to races, our motto is simple: “Capture the moments beyond the metrics.”

We believe that a race is not just another daily activity to be calculated and tracked. It’s the culmination of months, sometimes years, of dedication and hard work. It’s an achievement that is earned with every mile and deserves to be remembered long after you cross the Finish line.

We take great pride in helping you do just that.

While the Blingar Race Keeper app is a new offering, it’s not our first race around the course.

The Blingar founding team has over 25 years experience creating unforgettable athlete keepsakes for some of the world’s largest race organizations.

Have a question not covered in the FAQs? No worries. You can reach us here.

Ernie (Ernest/Ernestine) is the competitor in all of us who loves to race and earn bling. Whatever the endurance challenge, Ernie says to “BLING IT ON!”

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